Privacy Policy

Privacy Policy for Chargewise Global

Effective Date: 27th of January, 2025

Welcome to Chargewise Global ("Chargewise," "we," "our," or "us"). Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, https://chargewise.global, and any associated services (the "Platform"). By accessing or using the Platform, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Information You Provide to Us:

  • Account Information: When you register or contact us, we may collect your name, email address, phone number, company details, and other relevant information.
  • Payment Information: For premium services, we collect billing information, including payment method details (processed securely by third-party payment processors).
  • Communication Information: When you reach out to us via email, chat, or contact forms, we collect the information you provide.

b. Information We Collect Automatically:

  • Usage Data: Details about your interactions with the Platform, such as pages visited, time spent, and navigation paths.
  • Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze Platform performance. For more details, see our Cookie Policy.

c. Information from Third Parties:

  • We may collect information from third-party services, such as social media platforms or analytics providers, to enhance our services.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain the Platform.
  • To process transactions and manage billing.
  • To communicate with you regarding updates, promotions, and support.
  • To improve our services, including conducting analytics and research.
  • To enforce our terms and protect the security of the Platform.
  • To comply with legal and regulatory obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party vendors who help us operate the Platform, such as payment processors, analytics providers, and hosting services.
  • Business Partners: In connection with joint offerings or collaborations.
  • Legal Obligations: When required by law or to protect our rights, users, or the public.
  • Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Correction: Request access to or correction of your information.
  • Deletion: Request the deletion of your personal data.
  • Objection: Object to the processing of your data for specific purposes.
  • Data Portability: Request a copy of your data in a portable format.

To exercise these rights, contact us at info@chargewise.global.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

As a global platform, your data may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable laws.

8. Children's Privacy

The Platform is not intended for children under 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it.

9. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top indicates when the policy was last revised. We encourage you to review this policy periodically for any updates.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Chargewise Global
22 Madren str., Houston Complex “Slatina”, Blok 22, Entrance G, apt. #119, 1574 Sofia, Bulgaria
Email: info@chargewise.global
Phone: +359 896 99 15 66 

Thank you for trusting Chargewise Global with your information. We are committed to maintaining your privacy and providing a secure experience.